** Note this post has been updated from September 12th.
Our thoughts are with those who have been affected by the hurricanes this season. LDPR has compiled statements on behalf of our clients in the region below.
CURRENT OFFICIAL STATEMENTS
Thank you all for your continued support and well-wishes.
At this time, we are happy to report that our Puerto Rico Base Manager, Felix, has been located and is well. Additionally, thanks to the hard work by our local operations teams, we are pleased to announce the anticipated re-opening dates for the following Caribbean destinations affected by the storms:
• British Virgin Islands – Opening December 9
• Puerto Rico – Opening December 9
• St. Martin – Opening February 1
We are also excited to announce the opening of a new base in Antigua and will provide details in the coming days!
Click here to donate to our employee relief fund: http://ow.ly/EWKR30fsVGl
The team at Park Hyatt St. Kitts Christophe Harbour is pleased to share that following the effects of both Hurricane Irma and Maria the resort is still on track for a November, 2017 opening. The Federation of St. Kitts & Nevis was thankfully spared the worst of both hurricanes and Robert L. Bradshaw International Airport is fully operational.
Sadly, not all communities in the Caribbean are reporting the same story and our immediate thoughts and hearts go out to those who have been impacted.
Royal Isabela, A Destination Hotel (Puerto Rico)
Royal Isabela is currently closed and is continuing to address the impact of Hurricane Maria. We will not be taking any reservations for arrival for the next several weeks. For existing reservations, the resort will be waiving cancellation penalties for arrivals through October 10, 2017.
We will continue to provide updates regarding the resort and the anticipated re-opening date as more information becomes available. For additional information and to make future reservations please contact us directly at (855) 296-5934.
Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort is currently hosting Government agencies and other relief teams staying in Puerto Rico to assist in recovery efforts following Hurricane Maria. The resort does have the capacity to host additional relief teams with plans to travel to Puerto Rico. However, the resort will not be accepting additional reservations through the end of November for either individual stays and group bookings at this time until further assessments have been made. Our focus is to ensure we are providing the exceptional level of service and experience guests have come to expect with Wyndham Grand upon return. We have relaxed our cancellation policies so guests with reservations through November may cancel or rebook for a later date without penalty. We look forward to welcoming back guests and will provide an update on our precise reopening day.
Our hearts continue to go out to all those who have felt Hurricane Maria’s devastating effects. We are still in the process of assessing the storm’s impact at Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort and the resort will remain closed through the end of the year.
Curtain Bluff, Antigua:
Our hearts go out to all those impacted by Hurricane Maria. Curtain Bluff has no damage and will open as scheduled on October 28.